Crisis Text Line
Text HOME to 686868 in Canada

Volunteer

Become a volunteer Crisis Responder, joining a community of hundreds of empathy MVPs.

 

Volunteer

Crisis Text Line is powered in Canada by our partner Kids Help Phone! Our volunteer Crisis Responders apply, pass a vulnerable sector check, and successfully complete training. These Crisis Responders work remotely anywhere with a computer and secure internet connection.

Crisis Responders answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning.

Crisis Responders commit to 4 hours per week for 1 year--a big commitment that will feed your soul like a warm hug.


 Step 1.  Complete the 30-minute application and if you’re selected for training, obtain and successfully get a Vulnerable Sector check - don’t worry, we will tell you how to do this!

Step 1.

Complete the 30-minute application and if you’re selected for training, obtain and successfully get a Vulnerable Sector check - don’t worry, we will tell you how to do this!

 
 step 2.  Complete the 30-hour web-based training.

step 2.

Complete the 30-hour web-based training.

 
  Step 3.   Take your first shift and start changing lives!

Step 3.

Take your first shift and start changing lives!


Learn skills. In 30 hours, you’ll walk away knowing reflective listening, collaborative problem solving, and crisis management. (These are skills that will help in your personal relationships too!)

Train from anywhere. In your PJs. In a coffee shop. Whatever.

So impressive! Our Crisis Responders highlight the training on their resumes when interviewing for jobs, applying to grad school, and building out their LinkedIn profile.


Level up. Earn volunteer leadership positions. Get the first crack at Crisis Text Line internships and job openings. Gain access to special privileges, including discounts and merch.

Hone your skills. Work alongside volunteers who are also social workers, therapists, and psychiatrists to sharpen your crisis counseling skills!

Feel supported. This is a community. We support each other. We are a big awesome family.


We accept applications on a rolling basis, but space is limited. We're excited to meet you!